The Eltropy platform meticulously collects data and transcripts from all the applications and provides unified reporting and conversation insights to run your contact center and other departments efficiently. Conversation insights are also surfaced in applications and a Live Dashboard to help employees make smarter decisions.
Integrate our platform – a system of interactions, with your Core, CRM, LOS, Collections and other system of records to automate alerts and access our applications right from the systems your employees prefer to use. Leverage one of our over 35+ integrations or use our APIs to integrate with any system.
Manage opt-in and opt-outs in the Eltropy platform and if needed, sync the status with your Core and other systems. Be TCPA compliant by Texting only to opt-in phone numbers and managing re-assigned phone numbers with our RND scrubbing service.
Prevent SPAM and abusive texts from reaching your employees by blocking offending phone numbers.
Blackout Periods
Our platform makes it easy for your organization to be TCPA compliant. With out-of-the-box support for opt-in/opt-out management, contact blocking, RND and DNC Registry scrubbing services, and access to legal advice, we are your perfect TCPA compliance partner.
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