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Growing Network of Integration Partners

Get more done faster with Eltropy integrations with popular Core, LOS, AOS, Collection, CRM and other solutions. Use our open APIs to integrate with even more solutions.

Core System Integrations

  • Authenticate member’s identity using Text-based 2-Factor Authentication
  • Instantly sync Text history, Opt-ins & Opt-Outs to meet TCPA requirements
  • Run Text marketing campaigns to the members list in your core system
  • Track member’s behaviour to make informed decisions
  • Send automated alerts based on changes to account in your core systems
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Core Integration
Integration Platform

Infuse your systems with Digital Communications

Make your teams super-productive, accelerate loan & collection processes and reach your members in the channel of their choice.

Do all of the above and much more from LOS, Collection, Contact Center and other systems.

Loan Origination Systems

  • Increase productivity with seamless 1:1 Text Conversations within the LOS environment
  • Reduce loan funding time by collecting and syncing documents to LOS via Eltropy’s uniquely trackable, secure links
  • Reduce loan application drop-offs by Automated “Pizza Tracker” type alerts based on milestones
  • Stay compliant by auto-syncing Text history to MeridianLink & Encompass
Eltropy Meridianlink Integration
Origence
Eltropy and Witchclutch
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Integrations - LOS
MeridianLink and Eltropy coming together under one platform is like having your right hand and left hand working at the same speed, on the same page, in the same book. It was our top priority at Natco to make this integration successful and Eltropy made it really simple.
Kimberly Davis
Director of Sales & Service
Kimberly Davis
overdue alert via text

Collections Systems

  • Send automated Text Alerts based on Collection systems dialer queues
  • Encourage members to respond to alerts and manage the responses at scale in Eltropy Messenger
  • Initiate 1:1 conversations during late stage delinquencies
  • Start secure chat and video sessions from 1:1 Text conversations to help members with payment plans
Akuvo and Eltropy
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E-Signature Systems

  • Select and apply matching templates for e-Sign
  • Seamlessly upload and send documents for e-Sign to members
  • 2FA for members to access secure links for added security
  • Send instant notification for links clicked to loan officers
  • Actively follow-up with members using 2-Way Text Messaging
Eltropy IMMeSign
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Payment Systems

  • Send secure payment links to members
  • Generate a report to review the amount collected from members
  • Send payment reminder alerts through integrations with LOS, Collection and Core systems
  • Encourage members to reply if they have issues with payments and reduce future delinquency
  • Scale the payment conversational Text by using Eltropy Intelligent Virtual Agent to front the conversations from Payment alerts and campaigns replies
Swivel by SWBC with Eltropy
Payments system
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Marketing Automation Systems

  • Drag and drop Eltropy SMS activity in Campaign flow builders to send Text from your marketing stack
  • Centralize Opt-in database and stay compliant by not sending Text to members who have outed-out
  • Tie the campaign to any CCGs to handle replies and get the conversation started to increase the conversion rate
  • Leverage keywords to send auto-replies to engaged members of Text campaign
  • Scale the Conversational Text Marketing by using Eltropy Intelligent Virtual Agent to front the conversations from Text campaigns
Eltropy Adobe Campaign
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Call Center Systems

  • Prevent fraud by using 2FA via Text of mobile phone callers
  • Reduce AHT and increase FCR by 2-Way Texting with mobile callers while on phone call
  • Improve CSAT and NPS score by using Co-Browsing to empower your call center agents to minimize customer friction
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Call Center Systems Integrations
Eltropy Digital Banking

Digital Banking & Digital Contact Center

  • Natively Omni-Channel: Secure Chat, Text, Video Banking, and Digital Audio.
  • True Remote Video Banking with integrated eSign, real-time ID verification and video check deposit
  • In-Context service with Co-Browse
  • Omni-Channel Skill Based Routing
  • Concierge Bot and Intelligent Virtual Agent for automation
  • Conversation Intelligence for unlocking insights from voice and digital data
  • Advanced Contact Center Reporting and Analytics

Account Opening System

  • Increase account opening with seamless 1:1 Text Conversations within the MeridianLink environment
  • Reduce application drop-offs
  • Stay complaint by auto-syncing Text history to MeridianLink
  • Add secure chat, video, audio and co-browse to text interaction instantly as needed to help customers with the account opening process from a single dashboard
  • Collecting and syncing documents to AOS via Eltropy’s uniquely trackable, secure links
  • Seamlessly send documents for E-Signatures to Members
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Meridianlink AOS Eltropy
“We are very excited to be able to offer this integration with Eltropy. MeridianLink prides itself on partnering with best-in-class organizations, and we see Eltropy as a customer-focused leader in the digital communications space.”
Doug Glagola
VP of Business Development, MeridianLink
Doug Glagola
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